IC Soft Home Page
Contact Us About Us  
  Order Now  
IC Soft Home IC Soft Products Home IC Soft Download Software Home IC Soft Software Support what's new
 
 Support
 

Try our online discussion customer forum.

For icTracker users, visit our icTracker Support page.

Currently, we provide technical support by e-mail, FAX, or through the mail, at no charge, for at least 60 days to a registered user.

Before reporting a problem with the IC Soft products, please prepare the following information. It is best to write this information and send us fax or email us this information.


  1. Product registration key code(s) used for registration
  2. Product name and version number
  3. Operating system version (Windows 95, 98, NT, 2000, etc)
  4. What you were doing when the problem occurred
  5. Default Internet Browser
  6. Exact wording of any messages that appear on your screen
  7. How to reproduce this problem.

If you are contacting us through fax or mail, be sure to supply us with your contact information.

E-mail:  support@ic-soft.com
 
Address: IC Soft, Inc.
21C Orinda Way, # 332
Orinda, CA
USA
 
Fax:  1 (925) 253-1574
 
World Wide Web: www.ic-soft.com

 
Office Hours: Monday to Friday 8:00 A.M. to 5:00 P.M. Pacific Standard Time

 


Contact us | Privacy Policy
Copyright 2000-2005 IC Soft, Inc. All rights reserved.
Site maintained by webmaster@ic-soft.com