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Try our online discussion customer forum.

For icTracker users, visit our icTracker Support page.

Currently, we provide technical support by e-mail, FAX, or through the mail, at no charge, for at least 60 days to a registered user.

Before reporting a problem with the IC Soft products, please prepare the following information. It is best to write this information and send us fax or email us this information.

  1. Product registration key code(s) used for registration
  2. Product name and version number
  3. Operating system version (Windows 95, 98, NT, 2000, etc)
  4. What you were doing when the problem occurred
  5. Default Internet Browser
  6. Exact wording of any messages that appear on your screen
  7. How to reproduce this problem.

If you are contacting us through fax or mail, be sure to supply us with your contact information.

E-mail:  support@ic-soft.com
Address: IC Soft, Inc.
21C Orinda Way, # 332
Orinda, CA
Fax:  1 (925) 253-1574
World Wide Web: www.ic-soft.com

Office Hours: Monday to Friday 8:00 A.M. to 5:00 P.M. Pacific Standard Time


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