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Features


icTracker Software Features

Web-based Solution
Ease of Use
Customization
Security and Access Rights
Manage Your Documents
Effective Communication Tool
Department Centric Project Management
Project-Oriented Bug Tracking and Task Management
Recurring Tasks
Easy Administration
Search Database
Scalability
Diabolically Useful Features

Web-based Solution
icTracker is project management software Fully web-based, icTracker is accessible from any browser, anywhere. Everything you need is downloadable. Everything is virtual except our commitment to full support.
icTracker is web-based project management software There's never client software to distribute, install, configure or maintain.
icTracker is task management software Because icTracker is 100% web-based project management software, any employee with access to a browser can easily learn to use the application.  No need for extensive training.
icTracker is bug tracking software Typical three-tier application architecture with browser client, web server, and database server.
icTracker is web-based bug tracking software You can deploy icTracker software on your corporate internet server as well as the normal corporate intranet server.

Click to zoom into the icTracker Home page.    Click to zoom into the Project Summary page.

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Ease of Use
icTracker is project management software Structure, navigation, naming are all so simple, so consistent, and so sensible that most users can master the program in about an hour. Administering icTracker isn't rocket science, either. What it does require is that you think about your own work patterns carefully enough that you make good choices about creating things like document categories and custom fields. If time is money, that's time well spent.
icTracker is web-based project management software Clicking your way through the icTracker toolbar is a good way to get familiar with IcTracker.
icTracker is task management software icTracker Dashboard pages provide users with summary of the assigned tasks,the assigned problems and access to department calendar. These pages also provide links to the Task List or the Problem List pages to provide users with the list of tasks or problems per an assigned individual.

Click to zoom into the My Workspaces page    Click to zoom into the Task Summary page
Click to zoom into the Task List page    Click to zoom into the Department Calender page

icTracker is bug tracking software icTracker is a compact, easy-to-learn project management software that helps any business or work group define projects, assign tasks, streamline work flow, communicate among team members, assure accountability, track problems, store documents, and keep records.
icTracker is web-based bug tracking software Easy reporting of your projects, problems, and tasks using the Microsoft Excel application.
icTracker is web-based bug tracking software Customize your icTracker preferences such as background images, total number of result records displayed per page, default project, E-Mail notification, Description Text Size, Problem and Task View Filtering.
icTracker is web-based bug tracking software Automatic E-Mail notification when a problem or task needs attention.

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Customization
icTracker is project management software Define your own fields (up to 10 custom fields) for projects, tasks, and problems.
icTracker is web-based project management software User defined field attributes (text or combo, field length, field display label, etc).
icTracker is bug tracking software Ability to define a set of custom field value choices.
icTracker is web-based bug tracking software Ability to disable or filter out predefined custom fields.
icTracker is web-based bug tracking software Ability to customize Project View for each department using the easy to use Customize Project View page.

This feature will allow an administrator to customize each department to set what project fields it can see in the Project View. For example, the Human Resources department does not care about the bug tracking or websites but the Information Resources department cares about the bug tracking, site management, and task management feature of icTracker. The icTracker administrator can customize the icTracker to fit each department's needs using the new easy to use Customize Project View page shown here.

Click to zoom into the Customize Project View page    Click to zoom into the Project View page for the Human Resources Department

This feature can also be easily applied to the entire company.  For example, a non-technical company prefers to use icTracker as the task management and project management software, an administrator can set the bug tracking off for the entire company.  Conversely, a software company prefers to use this software strictly for bug tracking. So, an administrator for this company can set the Tasks disable for all departments.

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Security and Access Rights
icTracker is project management software icTracker offers two basic security levels: Administrator and Normal.
icTracker is web-based project management software Administrator. Administrators are entitled to create and maintain Departments, Personnel records, and icTracker application parameters.
icTracker is bug tracking software Normal. The administrator assigns access rights to each user, individually. Some organization requires project level security.  In those cases, a normal user can be defined as a project manager who has full control on projects.

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Manage Your Documents
icTracker is project management software icTracker's Document Manager lets you save and share documents. Whether the format is email, image, web page, spreadsheet or text, you can attach all files related to your Project, Task, or Problem as Documents, store them in your database, and share them among all stakeholders on your staff.

Click to zoom into the Project Document Summary page.

icTracker is web-based project management software Administrator. Administrators are entitled to create and maintain Departments, Personnel records, and icTracker application parameters.
icTracker is bug tracking software Normal. The administrator assigns access rights to each user, individually. Some organization requires project level security.  In those cases, a normal user can be defined as a project manager who has full control on projects.

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Effective Communication Tool
icTracker is project management software Okay, so icTracker is good at helping you keep track of things people, projects, tasks, processes, deadlines, bugs, versions, files of just about any kind. It gives you good tools to monitor, to search, and to report. But it's even better at letting you share resources and information in a dynamic team process that includes project-centered online meeting places, automatic email notification of problem assignments, and a document storage system that lets your team members use the full collaborative power of the parent applications.
icTracker is web-based project management software Ability to send emails to your project team members is available from project, task, and problem pages.
icTracker is bug tracking software icTracker assures that all project members are in a communication loop.

With automatic email notification, advanced query features, and excel reports, everyone on the team (developers, technical writers, testers, users, and project managers) are aware of outstanding problems and tasks that are assigned to them and require attention.  

icTracker is web-based project management software The originator of a task or a bug can be automatically notified upon completion of a task or a bug fix by the assigned individual.
icTracker is web-based project management software Emails will be automatically sent to appropriate project personnel notifying them of tasks that are pending or overdue.  The Email Notification feature gives project members a quick view of outstanding tasks. Your system administrator can set icTracker to send email notifications daily, weekly, monthly, or more frequently. This feature can be turned on or off at the installation, department, or project level. It features the ability to schedule the notification by each user's preference.

Click to zoom into the Project Email page.          Click to zoom into the icTracker HTML Email message.

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Department Centric Project Management
icTracker is project management software A Department is a group of workers organized around a common goal. Depending upon your workplace, a Department might be a separate company within a larger conglomerate; it might be a workgroup charged with carrying out a particular kind of work (for example, Human Resources, Product Design, or Customer Service); it might deal with a discrete group of resources (for example, Fossil Fuels, Solar Power, Nuclear Energy).
icTracker is web-based project management software Easy management of user accounts within departments and projects.

Your icTracker Administrator is responsible for defining and maintaining Departments, for managing User accounts, and for assigning Users to the staff of particular departments.

icTracker is bug tracking software Every icTracker User is entitiled to originate a Project within his or her Department.
icTracker is bug tracking software Ability to assign a user to mutiple departments has been added in the V1.6 of icTracker.  This new feature provides ability to establish a special department to have projects that cross departmental lines.
icTracker is bug tracking software Ability to define a department as private or public.
icTracker is bug tracking software Ability to customize project views for each department. For example, the Human Resources department does not care about the Bug Tracking or Site Management. So, an administrator can set Bugs and Sites off in the easy to use Customize Project View administration page.

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Project-Oriented Bug Tracking and Task Management
icTracker is project management software A Project is a goal-oriented activity performed by one or more members of a Department. A Project has a defined start and a defined finish. It produces a measurable result. Completing a Project requires an expenditure of time, money, and resources.   Every icTracker user is entitled to originate a project within his or her department.
icTracker is web-based project management software Access problems (bugs) and tasks by multiple projects.
icTracker is bug tracking software Define problems (bugs) and tasks across project lines.
icTracker is web-based project management software Define sub-tasks within a task.  You can create sub-tasks within a task and update on the status of each task.
icTracker is web-based project management software Centralize key project information such as project staff members, project status, open date, close date, and project description.

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Recurring Tasks
icTracker is project management software Task recurrence can be set to repeat daily, weekly, monthly, or yearly. Recurrence start date can be set when the recurrent task is first created, and the options for task recurrence ending are no end date, end after a chosen number of occurrence, or end by a given date.
icTracker is web-based project management software The Recurrent Task feature allows project managers to automate task creation to save time when setting up a project. There is no need to continually update the project with recurring tasks; the software creates the new tasks automatically once the original or previous one is completed.

Click to zoom into the New Task page with Recurrence Section.

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Easy Administration
icTracker is project management software The icTracker Administrator uses simple, persistently accessible tools to perform two kinds of tasks application specific, and department specific. Application-level tasks embed your company's own vocabulary, process, and workflow patterns in icTracker. They customize the tool.
icTracker is web-based project management software Department-level tasks include the creation of departments and the management of department assets people and documents. These tasks put the tool to work.
icTracker is bug tracking software Easy-to-use Web-Based Administration screens are a click away to maintain departments, users, the icTracker application profile and other icTracker parameters.

Click to zoom into the Administration Menu page.

icTracker is bug tracking software Easy customization of your icTracker application profile to fit each customer's installation.

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Search Database
icTracker is project management software Users can easily search for the Open Problem items assigned to a particular person.
icTracker is web-based project management software Users can easily search for the Tasks assigned to a particular person.
icTracker is bug tracking software Users can easily search for the Documents uploaded to the icTracker Database.

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Scalability
icTracker is project management software Let's be honest. You probably wouldn't want to try to run even a smallish country with icTracker.  But we're quite certain that any organization with up to couple hundred users will function much more efficiently with icTracker on its intranet.  In general, icTracker is just as big as your database.  And no bigger than your budget.
icTracker is web-based project management software icTracker uses the standard relational databases such as Microsoft SQL Server to store its data.

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Diabolically Useful Features
icTracker is project management software icTracker began life as a custom application and has evolved through use.  Every feature is there because it answers a real-life business need.
icTracker is web-based project management software Here are some we think you'll like.

  • A work-related address book attached to the application
  • A personal web favorites management tool
  • A highly developed, easy-to-use bug tracking system
  • The ability to generate and print hard copy of comprehensive status reports by Project, Task, and Problem
  • The ability to add notes to your Project, Task, and Problem.
  • Powerful search capabilities to help you find the information you want quickly
  • Thorough, clear product documentation
  • Our invitation to request features we haven't thought of yet

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